How to download your data
To download your data to a .csv file do the following: Important: Make sure all data has been uploaded from your device(s). Login into your iCapture Back Office Click on the questionnaire link in the event box. Click on step 4 "Retriev...
Data is missing from iCapture Back Office
If your recent captures are not showing up in your Back Office, 99% of the time, the data is still being held on your device due to a lack of internet connection.
Follow the steps below to quickly troubleshoot and access your captures...
How to Pick-A-Winner
How to Pick A Winner from your captured data:
Important: Make sure all data has been uploaded from your device(s).
Login to your iCapture Back Office
Click the name of the questionnaire you want to select a winner from
How to Pick-A-Winner on your device
If you are using the Pick-A-Winner feature on your device you need to be aware of the following:
The success of using this feature is absolutely dependent on your device not making an internet connection before the end of your sho...