Device Management

Articles

How to Add a New Device Location
To add a new device location, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "Return to Device Menu" Click on "My Locations" Click "Add New Location&q...
How to Add a New Device to Your Account
If you need to add a device to your account, download the app and install the questionnaire to the device. It will automatically add the device list on your account. To install your iCapture Questionnaire ‚Äčon any device‚Äč: Get your ques...
How to Change Device to Android Layout
To change your device to the android layout, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "View Details" by the desired device Click on "Change Device to Android ...
How to Delete or Rename a Device
To rename a device, first log into your iCapture Back Office : Click on "Device Management" at the top of the page Click on "Edit Name" of the desired device In "Device name" rename the device somethin...
How to Install a Questionnaire Remotely
To install a questionnaire remotely, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "View Details" by the desired device Click on "Install Questionnaire Remotely&qu...
How to Reinstall a Previously Installed Questionnaire Remotely
To reinstall a previously installed questionnaire remotely, first log into your i Capture Back Office : Click on the "Device Management" tab Click on "View Details" by the desired device Under the Installed ...
How to Remove an Installed Questionnaire Remotely
To remove an installed questionnaire remotely, first log into your iCapture Back Office: Click on the "Device Management" tab Click on "View Details" by the desired device Under the Installed Questionnaires&...
How to Reset a Device to the Main Menu Remotely
To reset a device to its main menu remotely, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "View Details" by the desired device Click "Reset Device to Main Menu&qu...
 How to Setup Kiosk mode on your Tablet
Set up Kiosk Mode quickly on your tablet by following the steps below: Make sure you have installed an iCapture app to your tablet. Install a Questionnaire. From the Main Menu of the app, touch OPTIONS Touch Kiosk Settings ...
How to Update Multiple Devices at Once
To update multiple devices at once do the following: Log into your iCapture Back Office Click on the "Device Management" tab Click on "Return to Device Menu" Click on "Update Multiple Devices" ...
How to View Captures by Device
To view captures by device, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "Return to Device Menu" Click on "View Captures by Device" Type in your search p...
How to View Device Dashboard by Location
To view your device dashboard by location, first log into your iCapture Back Office : Click on the "Device Management" tab Click on "Return to Device Menu" Click "View Device Dashboard by Location" ...