How to download your data

To download your data to a .csv file do the following:

Important: Make sure all data has been uploaded from your device(s).

  1. Login into your iCapture Back Office
  2. Click on step 4 "Retrieve Data" of your questionnaire timeline.
  3. Click on "Create New Data File for Download"
  4. Select the delivery method and date range
  5. Click "Create Export File Now"
  6. This page will refresh and a button "Download Now" will appear under the Download Data File header.
  7. Click "Download Now" and your .csv file will automatically begin downloading to your download location set by your browser

Your data file containing your captured contacts will be downloaded to your computer's downloads folder. The name of the file will be Export-then the name of the questionnaire-date. For example Export-Test-2015-12-08.csv.