Before you try to download your data you are going to want to make sure that all of your captures have been uploaded to the servers.
When you launch the app and if you have an active internet connection (wifi or cellular), all of your data will be uploaded to the iCapture server in real time. If you don't have an active internet connection, your data will be stored on the device until an active wifi connection is made.
To see if you data has been uploaded just check the top right of the main screen. You will see the following options.
- Captures waiting to upload:
- Captures sent today:
Touch "Options" and then "Sync to Server".
Once the "Captures waiting to upload" reads 0, all of your data has been uploaded to the iCapture server.